Our Process

Our proven 7-step process delivers unbeatable results

What ensures we always deliver premium cleaning service? Our strict adherence to NZ Standard AS/NZS 3733 – always! That means your carpet is cleaned according to a specific process, requiring chemical, heat, agitation and time (no rush jobs). This is a minimum. Yet few cleaners offer it. Plus international certification IICRC. We are the professionals.

  •    Step 1: Pre-Inspection

    Our technician will do a walk-through inspection with you to identify carpet history and construction, soiling conditions and potential permanent stains.

  •    Step 2: Pre-Vacuum

    The dry soil is removed by a thorough vacuuming. Removing dry soil is one of the most important steps in the cleaning process. 79 Per cent of carpet soiling is dry soil.

  •    Step 3: Pre-Spray

    The recommended chemical is sprayed onto your carpet to break down the proteins on your carpet. Every carpet is treated differently with care, so we carry different pre-spray chemical for the right job, to ensure the best possible results.

  •    Step 4: Agitation

    Your carpet will be agitated with a carpet groomer or rotary cleaning machine (depending on soil level) to further loosen traffic area soil.

  •    Step 5: Hot Water Extraction

    The hotter the water the better the finish. Carpet Care Solutions brings a powerful truck mount carpet cleaning machine to your home or office, that uses our own power, so we don’t need your power we will apply the highest levels of heated water – as well as airflow and water-lift which is– – available in Christchurch to get your carpets cleaner and post-clean drier than they’ve ever been.

  •    Step 6: Rinse

    Incomplete rinsing leaves soil attracting residues and a dull finish to your carpet clean. Carpet Care Solutions uses a conditioner to remove the main soil the cleaning residues to achieve the best results – resulting in a soft clean and fresh smelling carpet for longer. It also speeds up the drying process.

  •    Step 7: Groom

    Your carpet is groomed with a professional groomer so that the pile of your carpet is standing tall when we leave. Post grooming helps the carpet pile dry faster and in the right position.

Our pre-spray solution guarantees

99% GREEN @ RTU

NO BUTYLS

NO STICKY RESIDUE

NO FILLERS

NON-CORROSIVE

DRIES TO CRYSTALS

SUPERIOR EMULSIFICATION

FREE RINSING

VOC COMPLIANT

SOFTENS FIBERS

NON-RESOILING

DISSOLVES FAST

BUFFERED

BOOSTS CLEANING ABILITY

Services We Offer
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We know how important it is for our customers to get the best deal possible.

That is why Carpet Care Solutions is currently offering a multitude of online discounts to suit your budgetary needs.