Carpet Cleaning

What makes our Carpet Cleaning Services the best? Because unlike our competitors we exceed the New Zealand AS/NZS 3733 standard. This requirement ensures that carpets are cleaned according to a specific process, requiring Products, Heat, Agitation and Time (no rush jobs). This is a minimum. Few cleaners offer this.

CCS 10 Step Process meets these standards and raises the bar even further!

Our team comprises of professionals who clean according to New Zealand & Australian standard following the process described below:

  • Step 1: Pre-Inspection
    Our Technician will do a walk-through inspection with you to identify carpet history and construction, soiling conditions and potential permanent stains.
  • Step 2: Pre-vacuum
    TDry soil is removed by a thorough vacuuming. Removing dry soil is one of the most important steps in the cleaning process. 79% of carpet soiling is dry soil.
  • Step 3: Furniture Moving
    Breakable items should be removed from all furniture before our arrival. Sofas, chairs and tables will be carefully moved. Furniture legs will be protected with disposable blocks and tabs. Larger pieces, such as beds and dressers are left in place under our regular pricing structure. Heavy dressers can be moved if drawers are empty or removed..
  • Step 4: Pre-spray
    A preconditioning agent is applied to break down traffic area soil and other spots for a more thorough cleaning.
  • Step 5: Pre-Spot
    Difficult spots are pre-treated with special cleaning solutions to increase the chance of removal.
  • Step 6: Agitation
    Your carpet will be pre-agitated with a carpet groomer or rotary cleaning machine (depending on soil level) to further loosen traffic area soil.
  • Step 7: Extract and Rinse
    Once the soil has been loosened, our state-of-the-art truck-mounted hot water extraction cleaning process will thoroughly flush the carpet pile. Pressure and heat are regulated to prevent the carpet from being over-wet.
  • Step 8: Neutralizer
    Every carpet that we clean is pH balanced so that there is no sticky residue left behind. According to the carpet manufacturers, this is one of the most important steps to ensure that your carpet is left soft and fresh.
  • Step 9: Post Spot Treatment
    If any spots are not removed during the cleaning process, specialty spotting techniques are employed. Note: Potential permanent stains, as identified by the technician, may not be removed.
  • Step 10: Post Groom
    Your carpet is groomed with a professional groomer so that the pile of your carpet is standing tall when we leave. Post grooming helps the carpet pile dry faster and in the right position.
Phone: 0800 289 2011
Mon-Sun: 9:00 am – 5:00 pm
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